Dunkin' storefront

Summary

Dunkin’ Donuts offers consistently excellent coffee with a friendly service that enhances the customer experience. The recent renovation has modernized its appearance, although some staff communication issues persist. While some customers appreciate the politeness of specific employees, there have been complaints about drink quality and employee behavior.

Pros

  • excellent black coffee
  • friendly staff
  • modern ambiance
  • polite employees
  • good accessibility

Cons

  • communication issues
  • high prices
  • inconsistent drink quality
  • rude staff behavior

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Wheelchair Accessible
Chain Location

Hours

monday5AM-8PM
tuesday5AM-8PM
wednesday5AM-8PM
thursday5AM-8PM
friday5AM-8PM
saturday5AM-8PM
sunday5AM-8PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.3

269 8th Ave, New York, New York

The establishment has received predominantly negative feedback concerning food quality and customer service. Multiple customers reported receiving stale or improperly prepared food, and issues with non-responsiveness to complaints were noted. Additionally, there have been instances of order mishandling through delivery services. However, some positive aspects such as a casual atmosphere and family-friendly environment are mentioned.

Dunkin' logo

Dunkin'

3.7

289 7th Ave, New York, New York

The establishment offers exceptional service with a friendly and respectful staff, highlighted by customer satisfaction with the experience. However, there are concerns about food storage practices affecting ice cream quality and an incident involving perceived rudeness from an employee. It's known for its great coffee and iced Americano, catering to breakfast lovers and accommodating various dining needs.

Dunkin' logo

Dunkin'

3.6

411 9th Ave, New York, New York

The business offers a variety of services including mobile ordering and delivery with good coffee and comfort food options. While the service can be inconsistent, some employees are praised for their friendly demeanor and efficiency. The environment is casual and family-friendly, though space inside is limited. Some customers have experienced minor order mix-ups.

Dunkin' logo

Dunkin'

2.3

4 Pennsylvania Plaza, Madison Ave, New York, New York

Customers appreciate the friendly and efficient service at this Dunkin' location, with staff often remembered by regulars for their personalized service. The menu offers a variety of breakfast options and vegetarian items, but some customers have noted issues with point systems not being honored and high prices. While the environment is generally clean, there are concerns about limited parking availability.

Dunkin' logo

Dunkin'

3.8

316 W 34th St., New York, New York

The establishment is praised for its friendly service and quality coffee, though some customers have encountered issues with order accuracy. The interior space is cozy but may feel limited due to its size. There are positive remarks about the overall experience despite occasional staff-related problems.

Krispy Kreme logo

Krispy Kreme

4.3

2 Penn Plz Amtrak Level, New York, New York

The review highlights a mix of excellent donuts and varying service experiences at Krispy Kreme located inside Penn Station. Customers appreciate the quality of the donuts but express dissatisfaction with the staff's attitude and professionalism during busy hours. Despite this, the location remains popular for its convenient access and delicious offerings.

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Dunkin'

3.1

2 Pennsylvania Plaza Store 1, New York, New York

The business offers a mix of fast service and quality issues. Customers appreciate the fresh coffee and quick service options like curbside pickup and delivery. However, there are significant concerns about cleanliness and food freshness. The environment has been described as having hygiene problems such as roaches, and some customers have received stale or moldy products.

Doughnuttery logo

Doughnuttery

4.0

425 W 15th St, New York, New York

Doughnuttery offers a variety of fresh and customizable mini donut holes with unique flavors that are popular among visitors to Chelsea Market in New York City. The small, bite-sized treats are praised for their pillowy texture and freshness, making them ideal snacks during quick visits. While the location is recommended if visiting nearby, some consider it not worth traveling specifically to try. Customers appreciate the fast service and clean environment but note high prices and limited parking as drawbacks.