Summary
Customers generally enjoy the great coffee and friendly service but have noted issues with staff behavior and order clarity. The drive-thru experience can be slow due to limited staffing. Some customers find the area difficult for parking, which affects their willingness to visit.
Pros
- Great coffee
- Friendly servers
- Offers free deals
- Comfortable environment
Cons
- Staff attitude issues
- Slow drive-thru service
- Difficult parking area
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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374 South St #404, Newark, New Jersey
The coffee shop is praised for its high-quality coffee and donuts, alongside commendable customer service from staff like Julie. However, customers have experienced issues with order accuracy at the drive-thru. It offers a variety of services including dine-in, takeout, and delivery, making it versatile for different dining needs.
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Customers consistently praise the friendly staff and efficient service, with particular highlights on hot coffee and fresh donuts. While there are no complaints about the quality of food or beverages, some remarks suggest improvements in pricing could be beneficial. The establishment offers a variety of services including dine-in, drive-through, and delivery options.
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The establishment receives praise for its friendly and efficient service, with several reviewers highlighting the positive interactions with specific staff members like Nicole, Alexis, Michelle, and the 'skinny sweet one.' The coffee quality is consistently noted as excellent. However, there are complaints about inconsistent drink preparation by some employees and less-than-ideal hours of operation.
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Maple Court Mall, 275 Chestnut St, Newark, New Jersey
The business has received mixed reviews, with customers expressing dissatisfaction with product consistency and service quality. Complaints include stale bagels, incorrect orders, and inadequate staffing during operational hours. Despite these issues, the establishment offers a variety of services such as curbside pickup, delivery, and drive-through. It is noted for its casual atmosphere and family-friendly environment.
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Dunkin' Donuts at the travel center offers consistent service with friendly and efficient staff, though some customers have noted issues with food quality from new employees. It's known for its great coffee and convenience, providing both curbside pickup and delivery options. Despite its popularity among travelers, there are concerns about homeless individuals near the station. The location is wheelchair accessible, and it provides a range of dining options including breakfast, lunch, and dinner.
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The location offers fresh donuts and coffee with fast service but has significant management and staff issues affecting customer experience. There are concerns about pricing transparency, employee reliability, and food safety practices. Accessibility is good for customers who need it.
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The establishment offers a convenient service with takeout and delivery options but lacks authentic features of a full-service Dunkin' Donuts franchise. Customers are disappointed by the self-serve model and the absence of staff interaction. Despite good accessibility features, it is not ideal for those seeking a dine-in experience or personalized orders.
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The Dunkin' location at The Gateway is praised for its excellent coffee and casual atmosphere, making it a popular spot for breakfast and solo dining. However, customers have noted issues with service speed, stock availability, and quality control of certain items like lattes. Despite these challenges, the store offers various service options including curbside pickup, delivery, takeout, and dine-in.