Dunkin'
Maple Court Mall, 275 Chestnut St, Newark, New Jersey
Summary
The business has received mixed reviews, with customers expressing dissatisfaction with product consistency and service quality. Complaints include stale bagels, incorrect orders, and inadequate staffing during operational hours. Despite these issues, the establishment offers a variety of services such as curbside pickup, delivery, and drive-through. It is noted for its casual atmosphere and family-friendly environment.
Pros
- casual atmosphere
- family-friendly environment
- variety of services
Cons
- inconsistent product quality
- poor service during hours
- staff unpreparedness
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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The coffee shop is praised for its high-quality coffee and donuts, alongside commendable customer service from staff like Julie. However, customers have experienced issues with order accuracy at the drive-thru. It offers a variety of services including dine-in, takeout, and delivery, making it versatile for different dining needs.
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This Dunkin' Donuts location is praised for its clean and modern environment with efficient service. Customers appreciate the fast service options including drive-through, curbside pickup, and dining in, alongside a good selection of coffee and breakfast items. It offers accessibility features like wheelchair-accessible entrances and restrooms. While the place has free parking available and operates 24 hours, some customers find it inconvenient due to limited seating indoors.
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Customers generally enjoy the great coffee and friendly service but have noted issues with staff behavior and order clarity. The drive-thru experience can be slow due to limited staffing. Some customers find the area difficult for parking, which affects their willingness to visit.
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Dunkin' Donuts at the travel center offers consistent service with friendly and efficient staff, though some customers have noted issues with food quality from new employees. It's known for its great coffee and convenience, providing both curbside pickup and delivery options. Despite its popularity among travelers, there are concerns about homeless individuals near the station. The location is wheelchair accessible, and it provides a range of dining options including breakfast, lunch, and dinner.
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The location offers fresh donuts and coffee with fast service but has significant management and staff issues affecting customer experience. There are concerns about pricing transparency, employee reliability, and food safety practices. Accessibility is good for customers who need it.
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13 Court St, Newark, New Jersey
Reviews indicate a mixed experience at this location with generally positive feedback on service and cleanliness, but also instances of poor staff behavior. Customers appreciate the fast service and friendly staff, noting that employees often remember regulars' orders. However, some reviews highlight negative interactions with management and unsanitary conditions in food preparation.
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Customers consistently praise the friendly staff and efficient service, with particular highlights on hot coffee and fresh donuts. While there are no complaints about the quality of food or beverages, some remarks suggest improvements in pricing could be beneficial. The establishment offers a variety of services including dine-in, drive-through, and delivery options.