Summary
The coffee shop is praised for its high-quality coffee and donuts, alongside commendable customer service from staff like Julie. However, customers have experienced issues with order accuracy at the drive-thru. It offers a variety of services including dine-in, takeout, and delivery, making it versatile for different dining needs.
Pros
- perfect coffee
- delicious donuts
- excellent customer service
- variety of service options
- wheelchair accessible
Cons
- order accuracy issues
- drive-thru errors
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Maple Court Mall, 275 Chestnut St, Newark, New Jersey
The business has received mixed reviews, with customers expressing dissatisfaction with product consistency and service quality. Complaints include stale bagels, incorrect orders, and inadequate staffing during operational hours. Despite these issues, the establishment offers a variety of services such as curbside pickup, delivery, and drive-through. It is noted for its casual atmosphere and family-friendly environment.
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192 Wilson Ave, Newark, New Jersey
Customers generally enjoy the great coffee and friendly service but have noted issues with staff behavior and order clarity. The drive-thru experience can be slow due to limited staffing. Some customers find the area difficult for parking, which affects their willingness to visit.
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139 1/2 Ferry St, Newark, New Jersey
The establishment receives praise for its friendly and efficient service, with several reviewers highlighting the positive interactions with specific staff members like Nicole, Alexis, Michelle, and the 'skinny sweet one.' The coffee quality is consistently noted as excellent. However, there are complaints about inconsistent drink preparation by some employees and less-than-ideal hours of operation.
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596 Market St, Newark, New Jersey
Customers consistently praise the friendly staff and efficient service, with particular highlights on hot coffee and fresh donuts. While there are no complaints about the quality of food or beverages, some remarks suggest improvements in pricing could be beneficial. The establishment offers a variety of services including dine-in, drive-through, and delivery options.
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1118 Broad St, Newark, New Jersey
This Dunkin' Donuts location is praised for its clean and modern environment with efficient service. Customers appreciate the fast service options including drive-through, curbside pickup, and dining in, alongside a good selection of coffee and breakfast items. It offers accessibility features like wheelchair-accessible entrances and restrooms. While the place has free parking available and operates 24 hours, some customers find it inconvenient due to limited seating indoors.
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3 Penn Plz E, Newark, New Jersey
Dunkin' Donuts at the travel center offers consistent service with friendly and efficient staff, though some customers have noted issues with food quality from new employees. It's known for its great coffee and convenience, providing both curbside pickup and delivery options. Despite its popularity among travelers, there are concerns about homeless individuals near the station. The location is wheelchair accessible, and it provides a range of dining options including breakfast, lunch, and dinner.
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In Lukoil, 335 McCarter Hwy, Newark, New Jersey
The Dunkin' location receives mixed feedback from customers. Some praise the fast service and friendly staff, while others criticize employee behavior and hygiene issues. The coffee is generally well-received, but there are concerns about customer interactions and cleanliness.
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Penn Sta, 1 Raymond Plaza W, Newark, New Jersey
The location offers fresh donuts and coffee with fast service but has significant management and staff issues affecting customer experience. There are concerns about pricing transparency, employee reliability, and food safety practices. Accessibility is good for customers who need it.