Dunkin' storefront

Summary

The business offers a casual atmosphere with good coffee and seating options for various purposes including solo dining and laptop work. While the afternoon staff is often praised for friendliness, morning service suffers from slow response times and inefficiencies. Customers have noted that despite having ample staffing, drive-thru services receive undue priority over in-store patrons, leading to longer wait times. Some customers are frustrated with portion sizes compared to other locations.

Pros

  • good coffee
  • friendly afternoon staff
  • varied seating options
  • casual atmosphere

Cons

  • slow morning service
  • inefficient in-store service
  • imbalanced staff focus

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Outdoor Seating
Wheelchair Accessible
Early Morning Hours

Hours

monday4AM-9PM
tuesday4AM-9PM
wednesday4AM-9PM
thursday4AM-9PM
friday4AM-9PM
saturday4AM-9PM
sunday4AM-9PM

Location

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3.9

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4.3

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The business is well-regarded for its excellent coffee and friendly service, with clean interiors noted by multiple reviewers. While the environment and staff are positively highlighted, some issues include inconsistent product quality, particularly with beverages at the drive-thru. The establishment offers a variety of dining options, including breakfast and coffee, in a family-friendly setting.

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4.0

3802 NY-31, Canastota, New York

The Dunkin' Donuts location offers a familiar experience but with some operational challenges. The service is often praised for its speed and friendliness despite being understaffed at times. Customers appreciate the quality of coffee and breakfast items like hash browns, though there are occasional issues with order accuracy and wait times. Parking is generally limited, which can be inconvenient for patrons.

Dunkin' logo

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3.8

7481 NY-5, Clinton, New York

The establishment offers a mixed experience with commendable coffee and dessert options but faces criticism for inconsistent food quality and service issues. While some customers appreciate the friendly staff and occasional freebies, others report rude employees and frequent order mistakes. The drive-through is noted as unreliable due to equipment malfunctions.

Dunkin' logo

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4.2

1155 Erie Blvd W, Rome, New York

The establishment is popular for its breakfast and coffee offerings, with many customers praising the quality of its croissants and desserts. However, there are notable concerns regarding customer service, including incorrect orders and a lack of attentiveness from staff members. While the atmosphere is casual and friendly, some reviews highlight inconsistent service experiences. The business has several amenities such as Wi-Fi and various dining options but requires improvement in staff training.

Dippin Donuts logo

Dippin Donuts

4.5

1169 Erie Blvd W, Rome, New York

Dippin Donuts is praised for its exceptional coffee and freshly made doughnuts, with customers appreciating the variety of baked goods and breakfast sandwiches available. The service is noted as friendly and accommodating, providing a clean environment. However, some customers find prices on the higher side compared to other options.