Dunkin' storefront

Summary

The Dunkin' location experiences mixed reviews regarding service quality and customer interactions. While some praise the quick service at the drive-through, others express dissatisfaction with in-store employee behavior and order accuracy. The presence of a strong coffee culture is noted positively by many. Despite some negative feedback on staff demeanor, the environment remains family-friendly and accessible.

Pros

  • quick drive-thru service
  • strong coffee offerings
  • family-friendly atmosphere
  • varied meal options
  • accessible facilities

Cons

  • rude staff interactions
  • order inaccuracies
  • lack of customer apologies

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday4AM-7PM
tuesday4AM-7PM
wednesday4AM-7PM
thursday4AM-7PM
friday4AM-7PM
saturday4AM-7PM
sunday4AM-7PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.9

5527 NY-31, Verona, New York

The establishment offers a mixed experience with excellent coffee and friendly service but faces criticism for food quality and customer interactions at the drive-thru. While breakfast items are popular, there are issues with order accuracy and pricing. Accessibility is well-catered to with multiple options available.

Dunkin' logo

Dunkin'

3.6

213 Genesee St, Oneida, New York

The business offers a casual atmosphere with good coffee and seating options for various purposes including solo dining and laptop work. While the afternoon staff is often praised for friendliness, morning service suffers from slow response times and inefficiencies. Customers have noted that despite having ample staffing, drive-thru services receive undue priority over in-store patrons, leading to longer wait times. Some customers are frustrated with portion sizes compared to other locations.

Byrne Dairy and Deli logo

Byrne Dairy and Deli

3.9

412 Genesee St, Oneida, New York

Byrne Dairy offers a range of food items with generally positive feedback on their deli and ice cream quality. The staff is frequently praised for being friendly and helpful, contributing to a good customer experience. However, there are some negative reviews concerning service attitudes and the value for money, particularly regarding their pizza offerings. Parking appears to be convenient, but specific complaints about service interactions have been noted.

Dunkin' logo

Dunkin'

4.0

3802 NY-31, Canastota, New York

The Dunkin' Donuts location offers a familiar experience but with some operational challenges. The service is often praised for its speed and friendliness despite being understaffed at times. Customers appreciate the quality of coffee and breakfast items like hash browns, though there are occasional issues with order accuracy and wait times. Parking is generally limited, which can be inconvenient for patrons.

Dunkin' logo

Dunkin'

4.3

369 N Peterboro St, Canastota, New York

The business is well-regarded for its excellent coffee and friendly service, with clean interiors noted by multiple reviewers. While the environment and staff are positively highlighted, some issues include inconsistent product quality, particularly with beverages at the drive-thru. The establishment offers a variety of dining options, including breakfast and coffee, in a family-friendly setting.

Dunkin' logo

Dunkin'

4.2

1155 Erie Blvd W, Rome, New York

The establishment is popular for its breakfast and coffee offerings, with many customers praising the quality of its croissants and desserts. However, there are notable concerns regarding customer service, including incorrect orders and a lack of attentiveness from staff members. While the atmosphere is casual and friendly, some reviews highlight inconsistent service experiences. The business has several amenities such as Wi-Fi and various dining options but requires improvement in staff training.

Dippin Donuts logo

Dippin Donuts

4.5

1169 Erie Blvd W, Rome, New York

Dippin Donuts is praised for its exceptional coffee and freshly made doughnuts, with customers appreciating the variety of baked goods and breakfast sandwiches available. The service is noted as friendly and accommodating, providing a clean environment. However, some customers find prices on the higher side compared to other options.

Byrne Dairy and Deli logo

Byrne Dairy and Deli

3.9

216 Erie Blvd E, Rome, New York

Byrne Dairy offers a variety of beverages and car-related services with a focus on quality milk and ice cream products. Customers appreciate the pleasant staff and clean environment, especially during daytime visits. However, there are concerns about high prices and poor customer service in some instances. Parking is limited, and there have been issues with pricing discrepancies.