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Summary
The establishment offers a mixed experience with excellent coffee and friendly service but faces criticism for food quality and customer interactions at the drive-thru. While breakfast items are popular, there are issues with order accuracy and pricing. Accessibility is well-catered to with multiple options available.
Pros
- excellent coffee
- fast friendly service
- variety of breakfast items
- comfortable environment
- accessible for wheelchairs
Cons
- high prices
- order accuracy issues
- drive-thru staff rudeness
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
5264 Willow Pl, Verona, New York
The Dunkin' location experiences mixed reviews regarding service quality and customer interactions. While some praise the quick service at the drive-through, others express dissatisfaction with in-store employee behavior and order accuracy. The presence of a strong coffee culture is noted positively by many. Despite some negative feedback on staff demeanor, the environment remains family-friendly and accessible.
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Dunkin'
213 Genesee St, Oneida, New York
The business offers a casual atmosphere with good coffee and seating options for various purposes including solo dining and laptop work. While the afternoon staff is often praised for friendliness, morning service suffers from slow response times and inefficiencies. Customers have noted that despite having ample staffing, drive-thru services receive undue priority over in-store patrons, leading to longer wait times. Some customers are frustrated with portion sizes compared to other locations.
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Byrne Dairy and Deli
412 Genesee St, Oneida, New York
Byrne Dairy offers a range of food items with generally positive feedback on their deli and ice cream quality. The staff is frequently praised for being friendly and helpful, contributing to a good customer experience. However, there are some negative reviews concerning service attitudes and the value for money, particularly regarding their pizza offerings. Parking appears to be convenient, but specific complaints about service interactions have been noted.
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Dunkin'
1155 Erie Blvd W, Rome, New York
The establishment is popular for its breakfast and coffee offerings, with many customers praising the quality of its croissants and desserts. However, there are notable concerns regarding customer service, including incorrect orders and a lack of attentiveness from staff members. While the atmosphere is casual and friendly, some reviews highlight inconsistent service experiences. The business has several amenities such as Wi-Fi and various dining options but requires improvement in staff training.
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Dippin Donuts
1169 Erie Blvd W, Rome, New York
Dippin Donuts is praised for its exceptional coffee and freshly made doughnuts, with customers appreciating the variety of baked goods and breakfast sandwiches available. The service is noted as friendly and accommodating, providing a clean environment. However, some customers find prices on the higher side compared to other options.
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Byrne Dairy and Deli
216 Erie Blvd E, Rome, New York
Byrne Dairy offers a variety of beverages and car-related services with a focus on quality milk and ice cream products. Customers appreciate the pleasant staff and clean environment, especially during daytime visits. However, there are concerns about high prices and poor customer service in some instances. Parking is limited, and there have been issues with pricing discrepancies.
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Dunkin'
3802 NY-31, Canastota, New York
The Dunkin' Donuts location offers a familiar experience but with some operational challenges. The service is often praised for its speed and friendliness despite being understaffed at times. Customers appreciate the quality of coffee and breakfast items like hash browns, though there are occasional issues with order accuracy and wait times. Parking is generally limited, which can be inconvenient for patrons.
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Ferlo's Original Bakery
522 Floyd Ave #5235, Rome, New York
Ferlo’s Bakery is renowned for its exceptional donuts, particularly the maple-frosted ones with chocolate drizzle, and outstanding breads and pastries. The service is described as personal and attentive, enhancing the customer experience. Despite a few negative encounters, many appreciate the deep discounts on day-old items. While there are some cons like occasional rude service and limited seating options, Ferlo’s maintains its charm as an old-school bakery with loyal patrons.