Dunkin' storefront

Summary

The business offers a pleasant experience with efficient service and quality coffee, yet faces challenges with mobile order reliability and long wait times. Customers appreciate the casual atmosphere and accessibility features but express dissatisfaction with inconsistent drink volumes and prolonged drive-thru waits. Despite some operational issues, it remains popular for breakfast and solo dining.

Pros

  • efficient staff
  • high-quality coffee
  • casual atmosphere
  • accessible facilities
  • varied seating options

Cons

  • inconsistent mobile orders
  • long wait times
  • inefficient drive-thru service

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible

Hours

monday6AM-8PM
tuesday6AM-8PM
wednesday6AM-8PM
thursday6AM-8PM
friday6AM-8PM
saturday6AM-8PM
sunday6AM-8PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.3

110 Stancell Dr, Chapel Hill, North Carolina

The business has mixed reviews with some customers expressing dissatisfaction primarily due to app issues and rude service. However, the donuts are appreciated for their quality, and the environment is noted as clean. The establishment offers a variety of services including dine-in and takeout.

Dunkin' logo

Dunkin'

3.9

1509 E Franklin St, Chapel Hill, North Carolina

The establishment receives mixed reviews focusing on service speed and quality consistency, especially during peak hours. Customers appreciate the coffee and quick service but are frustrated with long wait times due to understaffing and complex menus. The quality of certain food items has been criticized, though some customers recognize efforts to manage challenges during busy periods.

Dunkin' logo

Dunkin'

2.7

10030 Green Level Church Road Suite 800, Cary, North Carolina

The establishment generally offers fast and friendly service with a clean environment but suffers from frequent order inaccuracies and rude staff interactions. Customers have reported multiple instances of incorrect orders and poor customer service, including unapologetic employees. There are also complaints about operational inefficiencies such as unavailability of menu items and long wait times for simple tasks.

Rise Southern Biscuits & Righteous Chicken - Durham Southpoint logo

Rise Southern Biscuits & Righteous Chicken - Durham Southpoint

4.4

8200 Renaissance Pkwy STE 1003, Durham, North Carolina

The business offers a variety of breakfast and lunch options with a strong focus on biscuits and comfort food. Service is praised for being fast and friendly, with several customers highlighting excellent customer service experiences. The establishment also provides a convenient pick-up system using lockers and allows for online orders to be collected in-store.

Dunkin' logo

Dunkin'

3.4

1125 NC-54 #504, Durham, North Carolina

The service at this location is inconsistent, with both commendable and poor customer experiences reported. While some patrons appreciate the friendly and helpful staff, others have faced neglectful and rude behavior. The quality of food items like donuts has received mixed reviews, impacting overall satisfaction. Despite these issues, certain amenities such as cleanliness and convenient services are highlighted positively.

Duck Donuts logo

Duck Donuts

4.5

5320 McFarland Dr Suite 140, Durham, North Carolina

Duck Donuts is highly praised for its delicious and fresh donuts, particularly the maple bacon variety. Customers appreciate the quality of coffee served in-store but are critical about self-serve options. The staff receives positive feedback for their friendliness and helpfulness. While the atmosphere is comfortable with fast service, some issues such as cleanliness and bathroom conditions detract from the overall experience.

Dunkin' logo

Dunkin'

4.0

2740 NC-55 #100, Cary, North Carolina

The Dunkin' location is praised for its consistently excellent coffee and fast, friendly service. Customers appreciate the clean environment and consistency in drink preparation. However, some issues with parking and high prices have been noted. The drive-through experience can be slow, especially during busy times.

Kitoko Bites logo

Kitoko Bites

4.7

301 E Williams St, Apex, North Carolina

The donut shop is praised for its delicious and fresh offerings, with a focus on vegan and gluten-free options that cater to dietary needs without sacrificing taste. Customers appreciate the friendly service and the variety of flavors available. While the quality of the products is highly regarded, there are concerns about high prices and limited parking facilities.