Summary
Dunkin' is praised for its consistently great coffee and quick service across multiple locations, with friendly staff even during busy times. However, some customers have faced issues with rude employees and inconsistent product quality. The atmosphere is generally welcoming, but there are concerns about management practices in certain branches.
Pros
- consistently great coffee
- quick service
- friendly staff
- wide menu options
- cozy atmosphere
Cons
- rude employees reported
- inconsistent product quality
- poor management in some locations
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Thorntons
1830 Midland Trail, Shelbyville, Kentucky
The store offers fresh donuts and good service but struggles with high customer volume leading to long lines. Issues include malfunctioning equipment, rude staff, and a generally dirty environment. Despite having fast service options in-store, the parking situation is problematic due to insufficient facilities.
Thorntons
14101 Shelbyville Rd, Louisville, Kentucky
The store offers consistently friendly and professional service with a clean environment and well-stocked inventory. It is appreciated for its homemade food variety and pleasant staff interactions. However, there are concerns about customer service issues such as withholding payments and insufficient staffing during busy times. Additionally, some customers have reported infrastructural problems like poor lighting in the parking lot.
Krispy Kreme
13319 Shelbyville Rd, Louisville, Kentucky
The establishment offers a delightful range of donuts and coffee, appreciated for its fast service and clean environment. However, some customers have experienced poor customer treatment and issues with order management. Parking availability is limited despite the location having free parking options.
Thorntons
13314 Shelbyville Rd, Louisville, Kentucky
The business has friendly staff and maintains a clean environment with reasonable gas prices and stocked convenience store items. However, customers face challenges like limited payment options at pumps and issues with the manager's behavior. Safety concerns were noted in one incident.
Dough Baby Donuts LLC
106 W Adams St, La Grange, Kentucky
Dough Baby Donuts has garnered praise for its diverse and delicious selection of donuts, friendly service, and clean environment. Customers appreciate the unique flavors like bacon covered and bourbon donuts. The shop offers a welcoming atmosphere with convenient options such as in-store shopping, takeout, and drive-through services. However, some customers noted limited parking availability.
Thorntons
4731 KY-146, Buckner, Kentucky
The location is convenient for quick stops and offers reasonably priced gas. The donuts and breakfast sandwiches are a highlight with friendly staff ensuring swift checkouts. However, the facilities have cleanliness issues, particularly in the bathrooms, and there are concerns about rude employees. Parking space could be expanded to accommodate more vehicles.
Thorntons
12412 La Grange Rd, Louisville, Kentucky
Thornton's is praised for its welcoming and community-focused atmosphere, with friendly staff who create a pleasant experience for customers. However, there are concerns about service quality due to self-checkout stations and some employees' lack of communication skills. The store offers essential services like gas, snacks, and convenience items, but there have been complaints about limited accessibility at late hours.
Dunkin'
12401 Shelbyville Rd, Louisville, Kentucky
The Dunkin' location receives mixed feedback from customers. While some praise the quality of donuts and coffee, others criticize poor service and errors in order handling. A few customers reported rude staff and incorrect charges, while some appreciated the friendly interactions and fresh offerings.