Dunkin' logo

Dunkin'

(3.8)

Xtra Mart Gas Station, 27 Worcester-Providence Turnpike, Sutton, Massachusetts

Dunkin' storefront

Summary

The reviews highlight a mixed experience at Dunkin'. While there are positive notes about the pleasant cashier and quick order preparation inside, several negative aspects stand out including consistently poor drink quality and long waits. Some customers experienced significant issues with their orders, such as missing ingredients and incorrect quantities. The coffee is generally criticized for being bitter, contributing to an unsatisfactory experience.

Pros

  • pleasant cashier
  • quick order preparation
  • friendly service

Cons

  • poor drink quality
  • long waits
  • incorrect orders

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday4AM-9PM
tuesday4AM-9PM
wednesday4AM-9PM
thursday4AM-9PM
friday4AM-9PM
saturday5AM-9PM
sunday5AM-9PM

Location

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Rocco's Doughnut is praised for its large, flavorful donuts and excellent customer service. While many enjoy the variety and freshness, some note issues with consistency in glaze application on certain donut flavors. The coffee pairs well with their offerings. Accessibility features are appreciated, but there are mentions of parking limitations.

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4.0

310 Washington St, Auburn, Massachusetts

The business offers a welcoming atmosphere with excellent coffee and friendly service, making it popular for breakfast and solo dining experiences. However, some customers have noted issues with order accuracy and the quality of certain drink preparations. The establishment is well-equipped for accessibility needs.

Dunkin' logo

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4.0

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The business offers a pleasant and efficient service with friendly staff, though some customers have encountered poor interactions with specific employees. The food quality is typical for the brand, but there are issues with order accuracy and handling of refunds.

Dunkin' logo

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3.7

72 Worcester St, Grafton, Massachusetts

The Grafton Dunkin' Donuts has received mixed to negative feedback from customers who cite rude and unprofessional service as a major issue. Several reviewers reported encountering staff members with poor manners and noted instances of food quality concerns, such as hair found in avocado toast and cold food despite using mobile order options. Additionally, there is mention of long wait times for orders without justification and unsanitary conditions like dirty bathrooms. While the location offers several amenities such as a variety of dining options throughout the day, the negative service experience appears to overshadow these features.

Donut Star logo

Donut Star

4.6

204 Worcester St, North Grafton, Massachusetts

The establishment is known for its delicious breakfast and great desserts, particularly the donuts. While some customers appreciate the family-like service and tasty offerings, others have had negative experiences with long wait times, poor food quality under new management, and unsanitary conditions. The menu includes comfort foods like pancakes and home fries, but issues with order fulfillment and cleanliness are significant concerns for many patrons.