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Summary
The business offers a variety of service options including drive-through and dine-in, with an emphasis on coffee and breakfast items. However, customers have reported inconsistent quality in food and beverages, along with poor customer service experiences. The establishment maintains a family-friendly atmosphere with convenient amenities such as free parking and Wi-Fi.
Pros
- variety of service options
- free parking available
- family-friendly environment
- offers breakfast items
- fast drive-thru
Cons
- inconsistent beverage temperature
- prepackaged food items
- rude staff members
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
873 Holt Rd, Webster, New York
The location shows mixed service quality and a stark contrast between management behavior and friendly staff interactions. Customers appreciate the coffee but experience inconsistencies in food preparation. The environment is casual and family-friendly, with varied offerings throughout the day.
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Tim Hortons
819 Ridge Rd, Webster, New York
The business offers excellent coffee and comfort food with friendly service and a clean environment. Despite being attached to a gas station, it provides quality meals such as donuts, sandwiches, and breakfast items during busy times without unreasonable wait. The restaurant's staff is consistently praised for their positive attitude and efficiency.
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Herman's Farm Market & Cider Mill
741 Five Mile Line Rd, Webster, New York
Herman's is a local farm market praised for its high-quality produce and diverse food offerings. Customers appreciate the fresh fruits, vegetables, and homemade items like pies, jams, and breads. The expanded product range continues to impress patrons. However, some note that the quality of certain items, such as pies, has declined over time.
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Dunkin'
2100 Empire Blvd, Webster, New York
The establishment provides a pleasant dining experience with commendable service and cleanliness. However, there are consistent issues with order accuracy and slow service times. The food quality has been criticized in specific instances, particularly with breakfast items.
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Amy's Apple Fritters at easyfritters.com
4 Middleton Ln, Penfield, New York
The reviews highlight the exceptional quality of apple fritters made with natural ingredients and traditional methods. Customers appreciate the friendly service and convenient ordering options like curbside pickup and delivery. However, some concerns include high prices and limited parking availability. The business is praised for its local charm and support of diversity as a Black- and Latino-owned establishment.
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Tim Hortons
1786 Empire Blvd, Webster, New York
The establishment has been criticized for inconsistent service and product availability, particularly concerning coffee orders and breakfast items like hashbrowns. Customers have reported frequent errors in order fulfillment, leading to dissatisfaction with the staff's ability to meet basic operational expectations. While some positive aspects such as free parking are noted, issues with staffing and service reliability seem prevalent.
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Dunkin'
2055 Fairport Nine Mile Point Rd, Penfield, New York
The business receives positive feedback for its excellent service and friendly staff, with some reviewers emphasizing the quality of coffee and pastries. However, there are complaints about noise from employees and a less-than-ideal atmosphere due to the location within a gas station mini-mart. The establishment is well-equipped with various service options including drive-thru and delivery.
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Dunkin'
1802 Penfield Rd, Penfield, New York
The Dunkin' location in Penfield generally provides friendly and fast service, though some customers have encountered issues with order accuracy and delays. Notably, while staff remains courteous even during high traffic periods, there are instances of incorrect orders and long wait times at the drive-thru. The environment is family-friendly and casual, accommodating various dining needs.