Tim Hortons logo

Tim Hortons

(4.0)

819 Ridge Rd, Webster, New York

Tim Hortons storefront

Summary

The business offers excellent coffee and comfort food with friendly service and a clean environment. Despite being attached to a gas station, it provides quality meals such as donuts, sandwiches, and breakfast items during busy times without unreasonable wait. The restaurant's staff is consistently praised for their positive attitude and efficiency.

Pros

  • excellent coffee
  • friendly staff
  • clean environment
  • quick service
  • good comfort food

Cons

  • incorrect order fulfillment
  • limited variety in dietary options

About

Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible

Hours

monday5AM-6PM
tuesday5AM-6PM
wednesday5AM-6PM
thursday5AM-6PM
friday5AM-6PM
saturday5AM-6PM
sunday6AM-6PM

Location

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The location offers friendly service and a pleasant atmosphere but has issues with order accuracy and wait times. Employees sometimes seem disengaged, impacting customer satisfaction despite the positive environment. While the staff's efforts are generally appreciated, there are concerns about food presentation and efficiency in service delivery.