Dunkin' storefront

Summary

The location shows mixed service quality and a stark contrast between management behavior and friendly staff interactions. Customers appreciate the coffee but experience inconsistencies in food preparation. The environment is casual and family-friendly, with varied offerings throughout the day.

Pros

  • good donuts
  • helpful staff
  • varied menu options
  • coffee available
  • family-friendly atmosphere

Cons

  • inconsistent service quality
  • unwelcoming management behavior
  • underwhelming breakfast items

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Drive-thru
Parking
Wheelchair Accessible

Hours

monday5AM-7PM
tuesday5AM-7PM
wednesday5AM-7PM
thursday5AM-7PM
friday5AM-7PM
saturday5AM-7PM
sunday6AM-7PM

Location

Other Donut Shops Nearby

Dunkin' logo

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4.1

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Herman's Farm Market & Cider Mill logo

Herman's Farm Market & Cider Mill

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4.0

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Dunkin' logo

Dunkin'

4.0

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Tim Hortons logo

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3.8

1786 Empire Blvd, Webster, New York

The establishment has been criticized for inconsistent service and product availability, particularly concerning coffee orders and breakfast items like hashbrowns. Customers have reported frequent errors in order fulfillment, leading to dissatisfaction with the staff's ability to meet basic operational expectations. While some positive aspects such as free parking are noted, issues with staffing and service reliability seem prevalent.

Amy's Apple Fritters at easyfritters.com logo

Amy's Apple Fritters at easyfritters.com

5.0

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The reviews highlight the exceptional quality of apple fritters made with natural ingredients and traditional methods. Customers appreciate the friendly service and convenient ordering options like curbside pickup and delivery. However, some concerns include high prices and limited parking availability. The business is praised for its local charm and support of diversity as a Black- and Latino-owned establishment.

Dunkin' logo

Dunkin'

4.1

2055 Fairport Nine Mile Point Rd, Penfield, New York

The business receives positive feedback for its excellent service and friendly staff, with some reviewers emphasizing the quality of coffee and pastries. However, there are complaints about noise from employees and a less-than-ideal atmosphere due to the location within a gas station mini-mart. The establishment is well-equipped with various service options including drive-thru and delivery.

Tim Hortons logo

Tim Hortons

3.6

2590 Culver Rd, Irondequoit, New York

The business offers a variety of services including delivery and dine-in options but faces challenges with order accuracy and service speed. Customers enjoy comfort food and quick bites, yet many report frequent mistakes in orders and slow service. The establishment is praised for its casual atmosphere but criticized for the inconsistency in fulfilling orders correctly.