Dunkin' logo

Dunkin'

(3.4)

648 Chandler St, Worcester, Massachusetts

Dunkin' storefront

Summary

The business has received mixed feedback. Customers appreciate the fast service and comfortable environment but criticize inconsistent order fulfillment and poor staff management. Despite recent renovations, some customers find the drive-through inefficient for larger vehicles. The coffee is highlighted as a positive aspect.

Pros

  • fast friendly service
  • clean environment
  • great coffee
  • family-friendly atmosphere
  • free parking available

Cons

  • inconsistent order accuracy
  • inefficient drive-through
  • poor staff management

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible

Hours

monday5AM-8PM
tuesday5AM-8PM
wednesday5AM-8PM
thursday5AM-8PM
friday5AM-8PM
saturday5AM-8PM
sunday5AM-7PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.3

In Mobil Gas Station, 185 Park Ave, Worcester, Massachusetts

The establishment offers a clean environment with fast and friendly service, though some customers have noted issues with order accuracy and customer service. The coffee quality has received mixed feedback, with some finding it unsatisfactory. While the staff is generally praised for their helpfulness and familiarity with regulars' orders, there are reports of rudeness and inflexibility in accommodating specific requests.

Mochinut Worcester logo

Mochinut Worcester

4.3

385 Park Ave, Worcester, Massachusetts

Mochinut Worcester is a popular spot known for its mochi donuts and Korean corn dogs, offering a unique dining experience with friendly service and vibrant decor. Customers appreciate the variety of flavors and casual atmosphere but note high prices and limited sauce servings as drawbacks. The establishment provides various amenities including digital ordering kiosks and free parking.

Dunkin' logo

Dunkin'

3.9

211 Chandler St, Worcester, Massachusetts

Customers have reported mixed experiences at this establishment. Some customers faced issues with incorrect orders and poor customer service, highlighting a lack of professionalism and accuracy in fulfilling orders. On the other hand, there are instances of exceptional service where employees went out of their way to enhance the customer experience. The business offers several convenient services including drive-through and delivery options.

Dunkin' logo

Dunkin'

4.4

Polytech Institute, 100 Institute Rd, Worcester, Massachusetts

The Dunkin’ Donuts location discussed in the reviews is praised for its efficiency and fast service, even during busy periods typical of academic schedules. Customers appreciate the quick turnaround on orders and the availability of convenient ordering options like mobile apps, particularly popular among college students who frequently visit for breakfast or coffee boosts. However, some feedback indicates that while the staff is efficient, they may not always be perceived as friendly. The environment supports various service methods including curbside pickup and delivery, catering to a busy crowd with accessibility features well in place.

Dunkin' logo

Dunkin'

4.0

640 Park Ave, Worcester, Massachusetts

The reviews for Dunkin' Donuts indicate a mix of dissatisfaction primarily focused on customer service and coffee quality. Customers have experienced rude interactions with staff, poor communication, especially regarding delivery orders, and repeated mistakes in drink preparation. Despite these issues, some customers appreciate the availability of vegan options like oat milk, albeit inconsistently prepared. The establishment maintains fast service and a clean environment.

Dunkin' logo

Dunkin'

3.7

Shell Station, 340 Grove St, Worcester, Massachusetts

Dunkin Donuts at 340 Grove St offers excellent customer service with friendly and professional staff. However, there are occasional issues with food quality such as burned bagels. Coffee quality is inconsistent but generally praised during certain shifts. The drive-through service is fast and efficient. Some customers experience challenges with specific orders being misunderstood by staff.

Honey Dew Donuts logo

Honey Dew Donuts

3.9

101 Highland St, Worcester, Massachusetts

The establishment offers friendly service and fresh bakery items, particularly noted for their donuts. However, the coffee quality is inconsistent, with some customers finding it unsatisfactory. The food receives mixed reviews regarding taste. Parking appears to be an issue for some patrons.

Dunkin' logo

Dunkin'

3.8

1283 Main St, Worcester, Massachusetts

The business offers a variety of dining options with excellent coffee and vegetarian dishes. It is popular for breakfast and solo dining, providing various service methods such as curbside pickup and delivery. However, the reviews highlight significant issues with customer service, including disrespectful treatment and frequent order mistakes.