Sugar & Spice Donut Shop
5613 Bardstown Rd, Louisville, Kentucky
Summary
Sugar and Spice Donuts is highly praised for its exceptional donut quality and friendly service, often described as unmatched. The store offers a diverse selection of delicious donuts that leave lasting impressions on customers. However, there are occasional criticisms regarding customer service interactions at the counter, with some patrons feeling unwelcome or poorly attended to. While the pricing has been noted by one reviewer as high, it is generally seen as part of the value for quality. The store operates in a clean environment and provides convenient in-store pickup and takeout options.
Pros
- delicious donuts
- friendly service
- diverse selection
- quick visits
- clean environment
Cons
- occasional poor customer service
- high prices
Features
Hours
Location
Other Donut Shops Nearby
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Thorntons
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The business generally receives positive feedback for its service quality and cleanliness, with employees noted for their friendliness and good attitudes. However, there are some concerns regarding staff attitude towards customers who speak limited English and instances of theft. Other reviews mention external factors like beggars outside the store. The establishment does not offer vegan or gluten-free options among others.
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Jeff's Donuts
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The donut shop has a mixed reputation based on customer feedback. While some praise the quality and taste of their products, particularly the maple and long john donuts, others have encountered issues with freshness and hygiene. Service experiences vary significantly, ranging from friendly to rude encounters. The high prices are noted by some customers as a drawback. Despite these concerns, the shop offers various service options including coffee, breakfast items, and multiple dining formats.
Golden Gate Donuts
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The donut shop is praised for its customizable fillings and variety of delicious options like maple iced and large long John's. Customers appreciate the friendly service and tasty offerings. However, there are reports of inconsistent opening hours, which can be frustrating.
Thorntons
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The business is praised for its friendly staff and cleanliness, especially notable during early morning hours with expert service until noon. However, customers have expressed dissatisfaction regarding high prices at the gas station and rude behavior from the Saturday afternoon crew.
Thorntons
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The business offers a welcoming environment with friendly and dedicated staff who go above and beyond for customers. Despite some inconsistencies with advertised prices, the overall experience is positive due to excellent customer service. The location features several conveniences such as free parking and accessibility options.