Thorntons logo

Thorntons

(3.1)

4154 Bardstown Rd, Louisville, Kentucky

Thorntons storefront

Summary

The business generally receives positive feedback for its service quality and cleanliness, with employees noted for their friendliness and good attitudes. However, there are some concerns regarding staff attitude towards customers who speak limited English and instances of theft. Other reviews mention external factors like beggars outside the store. The establishment does not offer vegan or gluten-free options among others.

Pros

  • friendly employee service
  • clean environment
  • good attitudes
  • excellent prepared foods

Cons

  • rude staff attitude
  • reported theft incident
  • beggars outside location

About

Convenience-store chain with grab-&-go food, packaged snacks & drinks, plus gasoline.

Features

Coffee Available
Breakfast Items
Takeout
Dine-in
Parking
Wheelchair Accessible

Hours

mondayOpen 24 hours
tuesdayOpen 24 hours
wednesdayOpen 24 hours
thursdayOpen 24 hours
fridayOpen 24 hours
saturdayOpen 24 hours
sundayOpen 24 hours

Location

Other Donut Shops Nearby

Thorntons logo

Thorntons

2.8

3300 Bardstown Rd, Louisville, Kentucky

The reviews indicate mixed experiences with service and cleanliness at the location. While some customers appreciate the prepared foods and find the environment LGBTQ+ friendly, others have experienced poor customer service and questionable staff behavior. Issues such as unsatisfactory cashier interactions and concerns about theft are noted. Cleanliness is also a concern, particularly regarding bathroom conditions.

Thorntons logo

Thorntons

3.5

3726 Taylorsville Rd, Louisville, Kentucky

The business offers a welcoming environment with friendly and dedicated staff who go above and beyond for customers. Despite some inconsistencies with advertised prices, the overall experience is positive due to excellent customer service. The location features several conveniences such as free parking and accessibility options.

Dunkin' logo

Dunkin'

3.8

3333 Newburg Rd, Louisville, Kentucky

The business offers a range of services including drive-through and dine-in options, with coffee being one of its highlights. Reviews indicate inconsistent service experiences, ranging from excellent customer handling to poor order fulfillment. Donuts are highlighted as both positive and negative aspects by different reviewers. Issues such as lack of English proficiency among staff and non-refundable mistakes in orders were pointed out.

Krispy Kreme logo

Krispy Kreme

4.2

3000 Bardstown Rd, Louisville, Kentucky

Krispy Kreme offers a delightful experience with consistently praised donuts and friendly service. The atmosphere is generally positive but some customers have reported issues like poor customer service and unmet expectations regarding product swaps. While many enjoy the coffee and clean environment, there are mixed feelings about pricing and parking availability.

Thorntons logo

Thorntons

4.1

7101 Greenridge Farm Dr, Louisville, Kentucky

Thornton's offers a selection of tasty donuts and beverages with reasonable fuel prices, but the overall experience is marred by high food prices and poor maintenance. Customer service issues and cleanliness concerns are prevalent in reviews, with some mentioning rude staff and expired food items on display. The location provides basic amenities like an ATM and restroom facilities, and it supports various payment options including credit and debit cards.

Jeff's Donuts logo

Jeff's Donuts

4.4

6401 New Dutchmans Pkwy, Louisville, Kentucky

The donut shop offers a variety of delicious and homemade-style pastries that are highly appreciated by customers for their quality and taste. While the service is friendly and accommodating to custom orders, some patrons find the prices quite high compared to other options. The establishment provides multiple service methods including delivery and in-store pickup.

Sugar & Spice Donut Shop logo

Sugar & Spice Donut Shop

4.6

5613 Bardstown Rd, Louisville, Kentucky

Sugar and Spice Donuts is highly praised for its exceptional donut quality and friendly service, often described as unmatched. The store offers a diverse selection of delicious donuts that leave lasting impressions on customers. However, there are occasional criticisms regarding customer service interactions at the counter, with some patrons feeling unwelcome or poorly attended to. While the pricing has been noted by one reviewer as high, it is generally seen as part of the value for quality. The store operates in a clean environment and provides convenient in-store pickup and takeout options.

Thorntons logo

Thorntons

3.1

4516 Poplar Level Rd, Louisville, Kentucky

The store has a mixed reputation with some praising the friendly cashier while others criticize its management and cleanliness. The inconsistency in hours of operation is noted by several reviewers who found the store closed despite claiming to be open 24/7. Despite these issues, there are positive mentions of specific staff members adding value.