Thorntons logo

Thorntons

(3.9)

2108 W State Rd #120, McHenry, Illinois

Thorntons storefront

Summary

The business offers a clean environment with friendly service and exclusive drinks like Cherry Cola Celsius. While the application is user-friendly, allowing for quick visits, some customers have experienced poor service. There are limited parking options which could be inconvenient for customers.

Pros

  • clean environment
  • friendly staff
  • exclusive drinks
  • user-friendly app
  • LGBTQ+ friendly

Cons

  • poor service at times
  • limited parking spaces
  • not truck friendly layout

About

Convenience-store chain with grab-&-go food, packaged snacks & drinks, plus gasoline.

Features

Takeout
Parking
Wheelchair Accessible

Hours

mondayOpen 24 hours
tuesdayOpen 24 hours
wednesdayOpen 24 hours
thursdayOpen 24 hours
fridayOpen 24 hours
saturdayOpen 24 hours
sundayOpen 24 hours

Location

Other Donut Shops Nearby

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Dunkin'

4.4

617 Front St, McHenry, Illinois

The establishment is praised for its excellent service and flavorful food offerings, particularly the maple donuts and breakfast meals. Customers appreciate the friendly staff and the overall clean environment. However, some reviewers have concerns about inconsistent guest services and cleanliness in certain areas like restrooms.

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Dunkin'

4.4

209 Rand Rd, Lakemoor, Illinois

The reviewed Dunkin' location stands out for its exceptional service and friendly staff, particularly noting employees like Ashley who are praised for their efficiency and personal touch in customer interaction. The environment is clean with a casual atmosphere suitable for solo dining or working on a laptop, supported by amenities such as Wi-Fi and ample seating options. However, there have been some issues related to order accuracy, although these seem isolated.

Thorntons logo

Thorntons

4.0

28937 IL-120, Lakemoor, Illinois

Thorntons offers a friendly and helpful staff with good coffee and pastries. However, there are some issues with customer service and payment processing. Some customers have had negative experiences with rude employees. The store provides accessible facilities and is open for quick visits.

Dunkin' logo

Dunkin'

2.8

2911 N Richmond Rd, Johnsburg, Illinois

The Dunkin' location offers a mixed experience with notable inconsistencies in service and order accuracy. While some customers appreciate the quick service and quality of items like coffee, others have faced issues such as incorrect orders and poor customer interaction. The establishment is praised for its cleanliness and friendly staff by some visitors but criticized for lackluster service by others. Health concerns were raised regarding a beverage ingredient.

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Dunkin'

3.7

4502 W Elm St, McHenry, Illinois

The business has mixed customer feedback with notable variability in service quality. While some customers praised the excellent coffee and friendly individual staff members for their hard work, others criticized long wait times at the drive-through and subpar food temperature. Pricing also emerged as a concern. The establishment offers a wide array of services including outdoor seating, delivery, and various payment options.

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Dunkin'

4.0

280 US-12, Volo, Illinois

The business is praised for its friendly and welcoming staff, along with a consistently fresh and tasty food menu, particularly noted for coffee and comfort items. However, there are occasional issues with service attitudes and quality control on some orders. The environment is generally clean and well-maintained, offering various seating options suitable for solo diners or those working on laptops.

Thorntons logo

Thorntons

3.6

205 US-12, Volo, Illinois

The business appears to be struggling with stock availability and operational issues, leading to a poor customer experience. Multiple complaints highlight missing items, aggressive staff behavior, and insufficient staffing levels. Despite these challenges, some customers appreciate the convenience of its location near their workplace and friendly cashier interactions.

Dunkin' logo

Dunkin'

2.6

510 Auburn Dr A, Island Lake, Illinois

The establishment offers a variety of service options including drive-through and dine-in, with an emphasis on breakfast and coffee. Customers appreciate the fast, friendly service and clean environment but express dissatisfaction with high prices and inconsistent order fulfillment. Some reports indicate issues with staff prioritizing walk-ins over drive-thru customers.