Dunkin' logo

Dunkin'

(3.7)

4502 W Elm St, McHenry, Illinois

Dunkin' storefront

Summary

The business has mixed customer feedback with notable variability in service quality. While some customers praised the excellent coffee and friendly individual staff members for their hard work, others criticized long wait times at the drive-through and subpar food temperature. Pricing also emerged as a concern. The establishment offers a wide array of services including outdoor seating, delivery, and various payment options.

Pros

  • excellent coffee
  • friendly service
  • wide service options
  • family-friendly atmosphere
  • good for working on laptop

Cons

  • long drive-through wait
  • inconsistent food temperature
  • high prices

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Outdoor Seating
Wheelchair Accessible

Hours

monday4AM-8PM
tuesday4AM-8PM
wednesday4AM-8PM
thursday4AM-8PM
friday4AM-8PM
saturday4AM-8PM
sunday4AM-8PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

4.4

617 Front St, McHenry, Illinois

The establishment is praised for its excellent service and flavorful food offerings, particularly the maple donuts and breakfast meals. Customers appreciate the friendly staff and the overall clean environment. However, some reviewers have concerns about inconsistent guest services and cleanliness in certain areas like restrooms.

Dunkin' logo

Dunkin'

2.8

2911 N Richmond Rd, Johnsburg, Illinois

The Dunkin' location offers a mixed experience with notable inconsistencies in service and order accuracy. While some customers appreciate the quick service and quality of items like coffee, others have faced issues such as incorrect orders and poor customer interaction. The establishment is praised for its cleanliness and friendly staff by some visitors but criticized for lackluster service by others. Health concerns were raised regarding a beverage ingredient.

Thorntons logo

Thorntons

3.9

2108 W State Rd #120, McHenry, Illinois

The business offers a clean environment with friendly service and exclusive drinks like Cherry Cola Celsius. While the application is user-friendly, allowing for quick visits, some customers have experienced poor service. There are limited parking options which could be inconvenient for customers.

Dunkin' logo

Dunkin'

4.4

209 Rand Rd, Lakemoor, Illinois

The reviewed Dunkin' location stands out for its exceptional service and friendly staff, particularly noting employees like Ashley who are praised for their efficiency and personal touch in customer interaction. The environment is clean with a casual atmosphere suitable for solo dining or working on a laptop, supported by amenities such as Wi-Fi and ample seating options. However, there have been some issues related to order accuracy, although these seem isolated.

Thorntons logo

Thorntons

4.0

28937 IL-120, Lakemoor, Illinois

Thorntons offers a friendly and helpful staff with good coffee and pastries. However, there are some issues with customer service and payment processing. Some customers have had negative experiences with rude employees. The store provides accessible facilities and is open for quick visits.

Dunkin' logo

Dunkin'

2.6

510 Auburn Dr A, Island Lake, Illinois

The establishment offers a variety of service options including drive-through and dine-in, with an emphasis on breakfast and coffee. Customers appreciate the fast, friendly service and clean environment but express dissatisfaction with high prices and inconsistent order fulfillment. Some reports indicate issues with staff prioritizing walk-ins over drive-thru customers.

Dunkin' logo

Dunkin'

4.1

8 US-12, Fox Lake, Illinois

The establishment offers a pleasant dining experience with friendly staff on some days and good coffee quality, which are its strengths. However, there have been significant issues reported concerning service attitude, portion sizes, and cost. Regulars express disappointment due to disrespectful treatment and incorrect orders, contrasting with occasional positive mentions of employee kindness.

Thorntons logo

Thorntons

4.1

11 US-12, Fox Lake, Illinois

Customers have mixed experiences at this Thornton gas station location. Positive feedback highlights friendly and upbeat service from some staff members, such as Seamus. However, there are significant concerns about the behavior of a specific cashier, Erin, who has been reported to be disrespectful and offensive. Operational issues include long lines due to staffing shortages and cleanliness problems. Parking availability is noted, though some customers find it limited.