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Summary
Customers frequently report poor service and rude staff at this Tim Hortons location, particularly during morning hours through the drive-thru. There are recurring issues with incorrect orders and a general lack of professionalism among some employees. Despite these complaints, there are mentions of specific employees who provide good service when present. The establishment is noted for its coffee, desserts, and breakfast offerings.
Pros
- good coffee
- decent dessert options
- breakfast availability
Cons
- rude staff behavior
- incorrect orders
- slow service
About
Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
153 S Main St, Albion, New York
The service at the Dunkin' Donuts location was frequently criticized for being unprofessional and rude, with several complaints about incomplete orders and long waits. Some customers appreciated the coffee but were dissatisfied with other aspects of their experience. While there were mentions of positive attributes like friendly staff on occasion, the overall sentiment leans towards negative due to poor service experiences.
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Dunkin'
11378 Maple Ridge Rd, Medina, New York
The business has a mixed reception with some customers experiencing poor service and quality inconsistencies, particularly at the drive-through and during breakfast hours. However, there are instances of commendable customer service noted by other patrons. The establishment provides various options for dining such as dine-in and takeout, alongside offerings like great coffee and vegetarian meals.
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Tim Hortons
11305 Maple Ridge Rd, Medina, New York
The establishment offers a variety of services including dine-in, takeout, delivery, and drive-through options with an emphasis on breakfast, lunch, comfort food, and desserts. However, customer satisfaction has been negatively impacted by inconsistent closing hours, quality control issues, unaddressed complaints, and cleanliness concerns.
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Sweet Ally's
21 Main St, Oakfield, New York
Sweet Ally's Bakery is praised for its delicious donuts and excellent service. Customers enjoy the variety of treats and consistently highlight the friendly atmosphere. The bakery supports local events, further endearing it to the community. However, some customers have noted high prices and limited parking as downsides.
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Tim Hortons
6573 4th Section Rd, Brockport, New York
Reviews of the Tim Hortons location in Brockport reveal several areas for improvement despite its popularity for breakfast and coffee. Common complaints include slow service, incorrect orders, inadequate beverage preparation, and product shortages. Positive aspects noted are the fast and friendly service, clean environment, good coffee quality, and availability of various dining options.
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Dunkin'
4675 Lake Rd S, Brockport, New York
The business offers a mixed experience with some positive aspects such as fast and friendly service, but also notable issues including inconsistent product quality and customer service shortcomings. While the environment is generally clean, it suffers from problems like inadequate staffing at closing times and subpar coffee quality.
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Dunkin'
1722 Lake Rd N, Hamlin, New York
The Dunkin' Donuts has received mixed reviews about its service quality and food offerings. While some customers appreciate the friendly staff and cleanliness of the environment, others have had negative experiences with slow service, particularly during busy times at the drive-thru. The inconsistency in service delivery is noted as a significant issue, which affects customer satisfaction. Furthermore, there are complaints regarding specific product issues like matcha coffee quality.
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Dunkin'
7535 W Ridge Rd, Brockport, New York
The Dunkin' location receives mixed feedback with some customers appreciating the service and offerings, while others express concerns about consistency and management issues. Coffee quality is inconsistent despite measurements, leading to frustration over pricing. The space is praised for cleanliness, and employees are generally seen as efficient and friendly. However, there are occasional complaints about product availability and hurried preparation affecting food presentation.