Summary
The Dunkin' location garners mixed reviews with praise for fast and friendly service, great coffee, and a welcoming environment but criticism for inconsistent food quality and occasional rude staff. It's popular for its convenience features including dine-in, drive-through, and delivery options.
Pros
- fast efficient service
- friendly welcoming staff
- great coffee consistency
- welcoming team environment
Cons
- inconsistent food quality
- rude customer service
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
60 Union St, Easthampton, Massachusetts
The Dunkin' location in Easthampton is praised for its friendly and efficient service, with staff members who are attentive to regular customers. The environment is welcoming, offering a variety of food options including coffee, comfort food, and breakfast items. Customers appreciate the convenience provided by multiple service options such as delivery and drive-through.
Dunkin'
126 Northampton St, Easthampton, Massachusetts
The Easthampton Dunkin' location has a mixed reputation. Customers appreciate the friendly and knowledgeable staff, quick service, and clean environment. However, there are complaints about poor customer service and food quality, with some instances of long wait times for orders. Despite these issues, the coffee is noted as great, but donuts received less favorable reviews.
Dunkin'
1056 N Rd, Westfield, Massachusetts
The establishment offers a mixed experience with some positive aspects like friendly service and great coffee but is marred by issues such as order mistakes and unprofessional staff behavior. Several customers experienced poor service delivery times and incorrect orders. Despite these issues, the environment is clean and family-friendly.
Dunkin'
473 Pleasant St, Holyoke, Massachusetts
The service at this location has mixed feedback with some customers praising the friendly and efficient staff while others have had negative experiences with order accuracy and management behavior. The environment is clean and well-maintained, yet it appears more suited for quick takeout or drive-thru rather than dine-in due to its limited seating. Parking availability can be problematic, especially during traffic, despite having a parking lot.
Dunkin'
Shell Oil, 225 Whiting Farms Rd, Holyoke, Massachusetts
The business offers fast and friendly service with a clean environment but has been criticized for inconsistent order accuracy and slow service during peak times. Some customers experienced frustration due to order mix-ups and long wait times despite pre-ordering. However, the staff is noted to be kind and helpful when addressing issues.
Dunkin'
5 East St, Easthampton, Massachusetts
The reviews highlight mixed experiences at the new establishment, with some customers appreciating the friendly service and ambiance, while others criticize poor food quality and charging for water. The service options are extensive, including dine-in, takeout, and delivery among others.
Dunkin'
212 Southampton Rd, Westfield, Massachusetts
The reviews for this Dunkin' franchise present a mixed experience with both positive and negative aspects highlighted by customers. Many appreciate the friendly service and great quality of coffee and donuts. However, there are significant complaints about poor customer service experiences, specifically involving certain staff members, and issues with order fulfillment. While some customers have had unpleasant interactions that led to dissatisfaction, others continue to enjoy their visits for the quick service and tasty offerings.
Dunkin'
330 Main St, Holyoke, Massachusetts
The Dunkin Donuts location receives mixed reviews highlighting both positive and negative experiences. Customers appreciate the quality of breakfast items and fast service but express concerns over management behavior and order accuracy. Some customers have experienced unprofessional conduct from staff members, which negatively impacts their overall perception. Additionally, there are issues with customer service at the drive-thru.