Dunkin'

Shell Oil, 225 Whiting Farms Rd, Holyoke, Massachusetts

The business offers fast and friendly service with a clean environment but has been criticized for inconsistent order accuracy and slow service during peak times. Some customers experienced frustration due to order mix-ups and long wait times despite pre-ordering. However, the staff is noted to be kind and helpful when addressing issues.

2068 Riverdale St, West Springfield, Massachusetts

The restaurant offers a convenient location and quick service options with a casual atmosphere suitable for various customer groups including students and families. While some patrons appreciate the coffee quality and friendly environment, concerns are raised about hygiene practices and staff rudeness. The establishment's accessibility features make it inclusive.

212 Southampton Rd, Westfield, Massachusetts

The reviews for this Dunkin' franchise present a mixed experience with both positive and negative aspects highlighted by customers. Many appreciate the friendly service and great quality of coffee and donuts. However, there are significant complaints about poor customer service experiences, specifically involving certain staff members, and issues with order fulfillment. While some customers have had unpleasant interactions that led to dissatisfaction, others continue to enjoy their visits for the quick service and tasty offerings.

439 N Elm St, Westfield, Massachusetts

The business offers a pleasant and efficient dining experience with friendly staff and excellent coffee options. Customers appreciate the cleanliness and quick service provided at this establishment. However, some concerns have been raised about their closing procedures and limited menu options for dietary restrictions.

425 Meadow St, Chicopee, Massachusetts

The reviewed Dunkin' Donuts location has consistently received negative feedback about its service and staff attitude. Customers report rude interactions with employees and errors in fulfilling orders, such as incorrect beverages being served. Additionally, there are complaints regarding poor coffee quality and unhelpful behavior from staff when issues arise. Despite these challenges, the business maintains a clean environment and offers a variety of dining options including breakfast, brunch, lunch, dinner, and dessert. Accessibility for wheelchairs is confirmed.

127 N Elm St, Westfield, Massachusetts

This Dunkin' location on North Elm Street has received mixed reviews, with customers highlighting fast and friendly service alongside a clean environment. Some reviewers praised the quality of coffee and donuts but noted inconsistent experiences in customer interactions at the drive-thru and counter. The business offers a variety of services including curbside pickup, delivery, and dine-in options, accommodating diverse dining preferences such as breakfast, lunch, and dessert.

473 Pleasant St, Holyoke, Massachusetts

The service at this location has mixed feedback with some customers praising the friendly and efficient staff while others have had negative experiences with order accuracy and management behavior. The environment is clean and well-maintained, yet it appears more suited for quick takeout or drive-thru rather than dine-in due to its limited seating. Parking availability can be problematic, especially during traffic, despite having a parking lot.

1305 Riverdale St, West Springfield, Massachusetts

Donut Dip is praised for its variety of delicious donuts and friendly service, though some patrons have noted a decline in quality over time. The shop offers takeout options with great coffee and breakfast items, situated in a casual environment that is wheelchair accessible.