Dunkin'

5318 Preston Hwy, Louisville, Kentucky

The business generally maintains a clean environment and offers friendly service from its staff. However, there are notable issues with employee rudeness and customer mistreatment. The establishment is equipped for quick visits and provides free parking.

4516 Poplar Level Rd, Louisville, Kentucky

The store has a mixed reputation with some praising the friendly cashier while others criticize its management and cleanliness. The inconsistency in hours of operation is noted by several reviewers who found the store closed despite claiming to be open 24/7. Despite these issues, there are positive mentions of specific staff members adding value.

2815 Fern Valley Rd, Louisville, Kentucky

The Dunkin' Donuts location on Fern Valley is praised for its friendly and efficient service, offering fresh donuts and consistently good coffee. However, there are concerns about inconsistent food quality and drink preparation by the new staff post-remodel. While some customers appreciate the quick service and clean environment, others have noted issues with soggy sandwiches and unsatisfactory specialty drinks.

2700 Fern Valley Rd, Louisville, Kentucky

Reviews indicate mixed experiences at Thornton's, with notable praise for employee friendliness and customer service, particularly from Larry at the Fern Valley location. However, significant dissatisfaction arises from poor restroom conditions across multiple locations, impacting customer decisions to leave without purchases. While offerings include prepared foods and in-store shopping, reviews mention no specific vegan or gluten-free options, nor any coffee or breakfast items.

3320 Preston Hwy, Louisville, Kentucky

The store received several negative reviews focusing on management issues, customer service problems, and employee behavior. Customers were frustrated by unexpected closures, rude staff interactions, and perceived racial bias from some employees. Despite these complaints, the store is noted for its clean appearance.

3333 Newburg Rd, Louisville, Kentucky

The business offers a range of services including drive-through and dine-in options, with coffee being one of its highlights. Reviews indicate inconsistent service experiences, ranging from excellent customer handling to poor order fulfillment. Donuts are highlighted as both positive and negative aspects by different reviewers. Issues such as lack of English proficiency among staff and non-refundable mistakes in orders were pointed out.

4122 Outer Loop, Louisville, Kentucky

The bakery is highly praised for its fresh and delicious breads, cakes, and pastries. Customers enjoy the variety of offerings and appreciate the ability to pre-order items. However, some customers have noted issues with staff service and high prices, which can detract from the overall experience.

7101 Greenridge Farm Dr, Louisville, Kentucky

Thornton's offers a selection of tasty donuts and beverages with reasonable fuel prices, but the overall experience is marred by high food prices and poor maintenance. Customer service issues and cleanliness concerns are prevalent in reviews, with some mentioning rude staff and expired food items on display. The location provides basic amenities like an ATM and restroom facilities, and it supports various payment options including credit and debit cards.