Summary
The business generally maintains a clean environment and offers friendly service from its staff. However, there are notable issues with employee rudeness and customer mistreatment. The establishment is equipped for quick visits and provides free parking.
Pros
- clean environment
- friendly service
- free parking available
- offers in-store shopping
- accepts various payments
Cons
- rude employees
- poor customer treatment
About
Convenience-store chain with grab-&-go food, packaged snacks & drinks, plus gasoline.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
5201 Preston Hwy, Louisville, Kentucky
The establishment offers a variety of quick bites and beverages with convenient pickup options. However, communication issues at the drive-through have led to dissatisfaction among some customers. While praised for its coffee and customer service by certain patrons, there are concerns about cleanliness and staff behavior.
Dunkin'
2815 Fern Valley Rd, Louisville, Kentucky
The Dunkin' Donuts location on Fern Valley is praised for its friendly and efficient service, offering fresh donuts and consistently good coffee. However, there are concerns about inconsistent food quality and drink preparation by the new staff post-remodel. While some customers appreciate the quick service and clean environment, others have noted issues with soggy sandwiches and unsatisfactory specialty drinks.
Thorntons
2700 Fern Valley Rd, Louisville, Kentucky
Reviews indicate mixed experiences at Thornton's, with notable praise for employee friendliness and customer service, particularly from Larry at the Fern Valley location. However, significant dissatisfaction arises from poor restroom conditions across multiple locations, impacting customer decisions to leave without purchases. While offerings include prepared foods and in-store shopping, reviews mention no specific vegan or gluten-free options, nor any coffee or breakfast items.
Thorntons
4516 Poplar Level Rd, Louisville, Kentucky
The store has a mixed reputation with some praising the friendly cashier while others criticize its management and cleanliness. The inconsistency in hours of operation is noted by several reviewers who found the store closed despite claiming to be open 24/7. Despite these issues, there are positive mentions of specific staff members adding value.
Thorntons
3320 Preston Hwy, Louisville, Kentucky
The store received several negative reviews focusing on management issues, customer service problems, and employee behavior. Customers were frustrated by unexpected closures, rude staff interactions, and perceived racial bias from some employees. Despite these complaints, the store is noted for its clean appearance.
Dunkin'
3333 Newburg Rd, Louisville, Kentucky
The business offers a range of services including drive-through and dine-in options, with coffee being one of its highlights. Reviews indicate inconsistent service experiences, ranging from excellent customer handling to poor order fulfillment. Donuts are highlighted as both positive and negative aspects by different reviewers. Issues such as lack of English proficiency among staff and non-refundable mistakes in orders were pointed out.
Panaderia y Tienda Guadalajara
4122 Outer Loop, Louisville, Kentucky
The bakery is highly praised for its fresh and delicious breads, cakes, and pastries. Customers enjoy the variety of offerings and appreciate the ability to pre-order items. However, some customers have noted issues with staff service and high prices, which can detract from the overall experience.
Thorntons
7101 Greenridge Farm Dr, Louisville, Kentucky
Thornton's offers a selection of tasty donuts and beverages with reasonable fuel prices, but the overall experience is marred by high food prices and poor maintenance. Customer service issues and cleanliness concerns are prevalent in reviews, with some mentioning rude staff and expired food items on display. The location provides basic amenities like an ATM and restroom facilities, and it supports various payment options including credit and debit cards.